We are reaching out to you today with a reminder regarding vigilance in response to email scams, and to make you aware of recent fraudulent messages that have been received by Buckland customers.
We have been notified that some customers have received a message requesting the recipient change their banking or wire information on file with Buckland. These messages appear to be coming from Buckland and are imitating/spoofing Buckland email addresses. These emails are fraudulent and are in no way affiliated with Buckland Customs Brokers Limited or Buckland Global Trade Services Incorporated. If you have received such an email, please do not take the requested steps to change your information as this is not a legitimate request from Buckland.
Please be informed that Buckland will only reach out to you to request changes to your banking information by phone to your accounts payable contact, followed by an email. If you are ever in doubt please call a Buckland representative at our corporate office at 519-631-4944.
Buckland is taking all necessary precautions to review our security protocols in response to this matter.
If you have questions about this, please reach out to your Account Manager or csagroup@buckland.com.